Last Updated: 14-Dec-2025
Effective Date: 14-Dec-2025

PlayVolution Academy (“we”, “our”, “us”) is committed to protecting the privacy and personal information of all children, parents, guardians, and visitors who interact with our services, whether on our website (https://playvolution.academy) or in person at our learning facility.

By accessing or using our website or submitting information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on our website and will take effect 180 days after posting. We encourage you to review this page regularly.

1. Information We Collect

We collect information necessary for enrollment, communication, safety, and service delivery. This includes:

a) Personal Information Provided by Parents/Guardians

Name
Email address
Mobile number
Residential address
Date of birth (parent & child where required)
Emergency contact details
Authorized pickup persons
Payment information (processed securely; we do not store full card numbers)

b) Child-Specific Information Needed for Care

Child’s age
Developmental information relevant to learning
Medical details voluntarily provided (allergies, dietary restrictions, special needs, conditions requiring accommodation)
Behaviour and wellness notes
Attendance records
Activity participation and learning progress
Incident reports (where applicable)

c) Media With Consent

Photographs and videos only if written consent is provided
Used for classroom documentation, progress updates, or marketing only if explicitly authorized.

d) Website & Service Usage Information

When you browse or interact with our site, we may collect:

Browser and device information
IP address
Cookies and usage data for site functionality
Form submissions and messages sent through our site

e) Communication Records

Through WhatsApp, email, phone, or online forms:

Messages exchanged
Questions and support requests

We do not request or store unnecessary information such as national ID numbers.

2. How We Use Your Information

We use your information strictly for legitimate educational, administrative, and safety-related purposes, including:

Registering your child for programs and services
Tracking developmental milestones and learning progress
Sending daily updates, reminders, and important notices
Ensuring health, safety, and emergency response readiness
Processing payments and generating receipts
Providing customer support and responding to inquiries
Managing website functionality and security
Preparing program summaries and documentation
Administration and record-keeping required by law

We do not use parent or child information for targeted advertising.
We do not sell or rent your personal data.

If we ever wish to use information for a new purpose, we will ask for your explicit consent.

3. How We Share Your Information

We only share information when necessary and with strict limitations:

We may share data with:

Teachers and staff directly responsible for your child
Emergency responders in urgent situations
Service providers supporting our operations (e.g., website hosting, payment processors)
These providers may access limited data strictly for their assigned function.

We do NOT share personal information with:

Marketing agencies
Advertisers
Third parties for promotional or commercial purposes

Legal Obligations

We may disclose information:

To comply with applicable laws or legal processes
To enforce our Terms & Conditions
To protect the safety of a child or others

If PlayVolution Academy is ever merged or acquired, you will be notified before your information is transferred to a new owner.

4. Retention of Your Information

We retain personal information only for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.

Typical retention periods:

Enrollment records: maintained for legal and administrative requirements
Communication logs: retained for operational needs
Payment records: kept according to financial reporting laws
Website cookies: duration varies (see Cookie Policy)

Residual anonymized or aggregated information may be stored indefinitely.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access a copy of personal data we hold about you
Request correction or updating of your information
Request deletion of data that is no longer required
Withdraw consent for media or communications
Object to or restrict certain types of processing
Lodge a complaint with a data protection authority

To exercise these rights, contact us:

Click Here to Email Us

Please note: withdrawing required information may limit your ability to use certain services.

6. Cookies & Tracking Technologies

Our website uses cookies to provide essential functionality, improve site performance, and understand usage trends. You can adjust your cookie preferences at any time via our Cookie Settings page.

For full details, see our Cookie Policy.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is 100% secure. You acknowledge that information is shared at your own risk.

8. Children’s Privacy & Safety

Since we serve young children, we take additional steps to protect sensitive information:

Child data is accessible only to authorized staff
Medical and safety notes are used strictly for care purposes
Photos and videos require explicit written consent
No child data is used for advertising or profiling

9. Contact Information

For privacy questions, requests, or concerns, contact:

Playvolution Academy
#3 Febeau Village, Saddle Road
San Juan, Trinidad & Tobago
Email: